Guest Experience Liaison

4 weeks ago


Los Alamitos, California, United States Residence Inn by Marriott Full time

Key Responsibilities:

As a Guest Experience Specialist at Residence Inn by Marriott, you will be responsible for delivering exceptional customer service to our guests. This includes welcoming guests with a warm smile, assisting with check-in and check-out procedures, and responding promptly to guest inquiries and resolving any issues or complaints in a professional manner.

Additional Responsibilities:

• Maintain a clean and organized lobby area, ensuring a welcoming atmosphere for guests.
• Provide recommendations and assist guests with local attractions, dining options, and transportation arrangements.

About Us:

Residence Inn by Marriott is a leading provider of extended-stay accommodations. We are committed to delivering exceptional service and creating a welcoming environment for our guests.



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