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Customer Service Lead

2 months ago

Warsaw, Indiana, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a highly skilled and motivated Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.

Key Responsibilities:
  • Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner.
  • Assist in the training and development of new Customer Service Representatives, ensuring they have the skills and knowledge needed to succeed.
  • Perform shift supervision, ensuring the store is running smoothly and efficiently.
  • Complete all store merchandise build-to's, ensuring accurate and timely inventory management.
  • Receive and verify vendor deliveries, ensuring accurate and timely receipt of merchandise.

Circle K is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.