Customer Experience Supervisor
2 weeks ago
We are seeking a highly motivated and customer-focused Customer Experience Supervisor to join our TJ Maxx team. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.
Key Responsibilities- Lead by example, demonstrating outstanding customer service and promoting a positive internal and external customer experience
- Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs
- Assign registers, support POS coverage needs, and coordinate breaks for all Associates
- Address customer concerns and issues promptly, ensuring a positive customer experience
- Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates
- Partner with Management on Associate training needs to increase effectiveness
- Ensure adherence to all labor laws, policies, and procedures
- Available to work a flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
We offer a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
We are an equal opportunity employer and welcome applications from diverse candidates.
-
Customer Experience Manager
1 week ago
Warsaw, Indiana, United States T.J. Maxx Full timeCustomer Experience SupervisorT.J. Maxx is seeking a Customer Experience Supervisor to promote an exceptional customer experience. Key responsibilities include:Overseeing a team of Associates at the front of storeTraining and coaching Associates on personalizing the customer experience and promoting loyalty programsAddressing customer concerns and issues...
-
Customer Experience Team Lead
5 days ago
Warsaw, Indiana, United States T.J. Maxx Full timeCustomer Experience Supervisor RoleAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Supervisor, you'll play a key role in promoting this vision.Key Responsibilities: Oversee a team of Associates at the front of store, ensuring seamless customer interactions. Train and coach Associates on personalizing...
-
Customer Experience Coordinator
2 weeks ago
Warsaw, Indiana, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...
-
Customer Experience Manager
1 week ago
Warsaw, Indiana, United States Express Employment Professionals Defunct Full timeProject Overview:As a Customer Project Manager at Express Employment Professionals, you will be responsible for ensuring that customer-centric projects are executed smoothly, on time, and within budget. This role involves tasks such as defining project scope, managing timelines, addressing customer feedback, and making sure every project aligns with the goal...
-
Customer Experience Manager
5 days ago
Warsaw, Indiana, United States Express Employment Professionals Defunct Full timeProject Overview:As a Customer Project Manager at Express Employment Professionals, you will be responsible for ensuring the successful execution of customer-centric projects. This involves defining project scope, managing timelines, and addressing customer feedback to ensure that every project aligns with the goal of enhancing the customer's journey with...
-
Retail Sales Supervisor
5 days ago
Warsaw, Indiana, United States Staples Full timeJob Summary:As a Retail Sales Supervisor at Staples, you will be responsible for providing an exceptional store experience to every customer. This includes consultative selling, driving conversion, and providing total solutions to meet customer needs.Key Responsibilities:Lead the team to deliver a great customer experience in all areas of the store.Perform...
-
Retail Store Operations Supervisor
4 days ago
Warsaw, Indiana, United States Goodwill of Michiana, Inc. Full timeWe are looking for a highly motivated and organized individual to join our team as a Retail Store Operations Supervisor. This is a fantastic opportunity to learn all aspects of store management and direction of a fast-paced retail store, while presenting a positive image of Goodwill to the community.About UsGoodwill of Michiana, Inc. is a non-profit...
-
Maintenance Supervisor
2 weeks ago
Warsaw, Indiana, United States Kittle Property Group Full timeMaintenance Supervisor Job DescriptionAt Kittle Property Group, we are seeking a highly skilled and experienced Maintenance Supervisor to join our team. As a key member of our maintenance team, you will be responsible for ensuring the upkeep and maintenance of our properties, providing exceptional customer service, and presenting our company in a...
-
Maintenance Supervisor 3rd Shift
4 weeks ago
Warsaw, Indiana, United States First Brands Group, LLC Full timeMaintenance Supervisor 3rd Shift Job DescriptionAt First Brands Group, LLC, we are seeking a highly skilled Maintenance Supervisor to join our team on the 3rd shift. As a key member of our maintenance team, you will be responsible for overseeing the maintenance activities in a specific area of responsibility.Key Responsibilities:Ensure timely completion of...
-
Apartment Maintenance Supervisor
1 week ago
Warsaw, Indiana, United States Career Strategies Full timeJob SummaryCareer Strategies is seeking a highly skilled Apartment Maintenance Supervisor to oversee the maintenance operations of our multi-family housing communities. The ideal candidate will have a strong background in maintenance management, excellent communication skills, and the ability to lead a team of maintenance workers.Key Responsibilities:Develop...
-
Family Case Manager Supervisor
2 weeks ago
Warsaw, Indiana, United States State of Indiana Full timeAbout the RoleThe Family Case Manager Supervisor is a critical position within the Department of Child Services, responsible for overseeing the direction and supervision of a unit that provides protective services to children and families. This role requires a strong understanding of social work principles, child development, and family dynamics.Key...
-
Java Developer with experience in Kafka
2 weeks ago
Warsaw, Indiana, United States Infosys Full timeJob Title: Java Developer with experience in KafkaJob Description:We are seeking a highly skilled Java Developer with experience in Kafka to join our team at Infosys. As a Java Developer, you will be responsible for designing, developing, and implementing software applications using Java Enterprise technologies. Your expertise in Kafka will be crucial in...
-
Java Developer with experience in Kafka
1 month ago
Warsaw, Indiana, United States Infosys Full timeJob DescriptionAt Infosys, we are seeking a highly skilled Java Developer with experience in Kafka to join our team.Job Position:Java Developer with experience in KafkaLocation:Remote work, any city in PolandCompensation:Competitive (including bonus)Please Note:For this role, we cannot consider candidates who require company support to legally live and work...
-
Customer Service Liaison
3 weeks ago
Warsaw, Indiana, United States Waste Connections Full timeCustomer Service RepresentativeAt Waste Connections, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a crucial role in resolving customer disputes and ensuring seamless service delivery.Key Responsibilities:Collaborate with internal departments to resolve customer...
-
Customer Service Representative
1 week ago
Warsaw, Indiana, United States Caliber Collision Centers Full timeJob SummaryCaliber Collision has an immediate opening for a Customer Service Consultant to perform various duties, including greeting customers, determining their needs, and providing guidance and assistance. The ideal candidate will have 2+ years of customer-facing experience, a valid driver's license, and be eligible for coverage under our company...
-
Customer Service Representative
3 weeks ago
Warsaw, Indiana, United States Caliber Collision Centers Full timeJob SummaryWe are seeking a highly skilled Customer Service Consultant to join our team at Caliber Collision Centers. As a key member of our service center, you will be responsible for providing exceptional customer service, ensuring seamless communication with customers, clients, and vendors, and adhering to our Standard Operating Procedures and industry...
-
Customer Service Representative
1 week ago
Warsaw, Indiana, United States PNC Full timeJob DescriptionAt PNC, we're committed to delivering exceptional customer experiences. As a Part Time Teller, you'll play a key role in providing personalized service, processing transactions, and educating customers on new technologies. This role is based in Warsaw, IN, at our retail banking branch.Key ResponsibilitiesDeliver a unique customer experience,...
-
Customer Service Representative
4 weeks ago
Warsaw, Indiana, United States Meijer Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Curbside Clerk at Meijer. As a Curbside Clerk, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers at the curbside pick-up area.Key ResponsibilitiesWork part-time hours, 15-25 hours a week,...
-
Operations Supervisor
6 days ago
Warsaw, Indiana, United States Dorman Products Full timeJob SummaryAs an Operations Supervisor at Dorman Products, you will be responsible for overseeing the efficient flow of inbound and outbound activities, including planning, budgeting, material handling, picking, packing, receiving, and shipping of raw materials and/or finished goods. You will also be responsible for maintaining inventory and associated...
-
Customer Project Lead
2 weeks ago
Warsaw, Indiana, United States Express Employment Professionals Defunct Full timeJob Summary:As a Customer Project Manager at Express Employment Professionals, you will be responsible for planning, executing, and monitoring customer-focused projects from conception to completion. Your primary goal will be to ensure that every project aligns with the company's objective of enhancing the customer's journey.Key Responsibilities:1....