Customer Engagement Specialist

1 week ago


Enfield, Connecticut, United States Planet Fitness Full time
Customer Engagement Specialist

The Customer Engagement Specialist plays a vital role in delivering outstanding service to members, potential members, and visitors at Planet Fitness. This position is dedicated to fostering a welcoming and inclusive environment while ensuring cleanliness throughout the facility. Responsibilities include engaging with customers both in-person and via phone to respond to questions, resolve issues, and promote membership opportunities. Ideal candidates should possess a strong enthusiasm for fitness, basic computer proficiency, and a high school diploma or equivalent. Physical requirements include standing, walking, and occasionally lifting items up to 50 lbs. The perfect candidate will be dependable, punctual, and demonstrate excellent communication and problem-solving abilities.

Work Schedule
  • Flexible shifts available, ranging from 6 to 25 hours per week.
Join Our Community

Planet Fitness is a prominent fitness center franchisor with numerous locations across the United States and beyond. We are committed to offering an affordable and high-quality fitness experience to our members. As part of our team, you will be instrumental in cultivating a supportive and motivating atmosphere for our members. If you are passionate about customer service and enjoy positively impacting others, we welcome you to be part of our Judgement Free Zone.

Make an Impact

At Planet Fitness, we believe our services are tools that can help anyone enhance their lives. Our team members are crucial in inspiring and motivating our members to reach their fitness aspirations. If you seek a dynamic and rewarding work environment where you can truly make a difference, Planet Fitness is the ideal place for you.

Career Growth Opportunities

We are continually looking for talented individuals to join our team and contribute to the future of our brand. With a variety of roles available at our locations, there are ample opportunities for growth and development for committed team members. Join us in our mission to empower individuals through fitness and be part of our journey towards success.

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