Restaurant Operations Supervisor

3 weeks ago


Cleburne, Texas, United States Dairy Queen NMC Full time


At Dairy Queen NMC, we pride ourselves on delivering exceptional customer experiences and are committed to hiring remarkable individuals who share our enthusiasm for providing top-notch service and high-quality food and beverages.

We are currently seeking a skilled Restaurant Operations Supervisor to support our dynamic team. Our environment is fast-paced, focused on quality, and dedicated to customer satisfaction, so if you possess the experience and skills we value, we encourage you to consider this opportunity.
The Restaurant Operations Supervisor assists the General Manager in overseeing all facets of restaurant operations.

This role is crucial in ensuring the restaurant runs efficiently and maintains a high standard of cleanliness while providing effective leadership and guidance to the team.

Additionally, the Supervisor is responsible for ensuring that staff members are adequately trained to deliver outstanding service to customers and that both kitchen and dining areas are kept clean and hygienic at all times.

The ideal candidate should have a background in the foodservice industry and possess the business acumen necessary to manage the administrative, operational, and financial elements of the restaurant.


KEY RESPONSIBILITIES
1. Supervise food production in accordance with sanitation and quality standards.
2. Manage inventory and maintain organized workspaces.
3. Ensure cleanliness of work areas and proper storage of equipment, tools, and supplies.
4. Adhere to all relevant federal and state regulations as well as company policies.
5. Provide timely and accurate reporting as required.
6. Address customer inquiries and concerns effectively.
7. Ensure that performance goals are consistently achieved.
8. Set a standard of excellence, striving for continuous improvement, and positively influence team members.
9. Perform additional duties as assigned.

QUALIFICATIONS
- High school diploma or GED required; additional post-secondary education or training preferred.
- Minimum one year of relevant experience preferred.
- Experience in supervising and managing personnel.
- Proficient in computer and internet skills, including Microsoft Office suite.
- Excellent verbal and written communication skills.
- Knowledge of budgeting, forecasting, staffing, and scheduling.
- Strong financial understanding and experience with P&L accountability.

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