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Customer Service Representative

2 months ago

Westminster, Colorado, United States Mercedesbenzofcatonsville Full time

Position:

Service Cashier and Customer Care Specialist

Company:

Mercedes-Benz of Catonsville

Location:

Catonsville, MD

Salary Range:

$12-$14

Salary Notes:

Comprehensive benefits including medical, dental, 401k, discounts, wellness bonuses, and opportunities for career advancement.

Employment Type:

Full Time

Start Date:

ASAP

Job Overview:

The primary focus of this role is to assist our valued customers and manage their inquiries effectively.

This is a full-time position with scheduled hours from 8:30 AM to 5:00 PM, including some Saturdays.

Starting compensation is $12.00 for entry-level candidates, with potential for higher pay based on experience.

Key Responsibilities:

  • Handle inbound and outbound calls
  • Perform cashier and receptionist tasks
  • Schedule appointments
  • Manage mailings and additional assigned duties

Preferred Qualifications:

Compensation is commensurate with experience.

Experience in call centers, receptionist roles, or customer service is advantageous.

Proficiency in Microsoft Office Suite (Word & Excel) is preferred.

Willingness to train the right candidate.

Required Qualifications:

  • Dependable with a strong work ethic
  • Personable and well-presented
  • Team-oriented
  • Articulate with excellent grammar and handwriting skills
  • Comfortable managing inbound and outbound calls
  • Able to accurately handle cash transactions
  • Must possess a positive attitude and be customer service-focused
  • Minimum age of 18 years
  • Valid driver’s license or state-issued photo ID required
  • Reliable transportation necessary

Background and Drug Testing:

Completion of background and drug testing is required as part of the hiring process. Compensation is based on experience.