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Customer Care Specialist

2 months ago

Irvine, California, United States Silverado Full time
Position Overview

The Customer Care Specialist plays a vital role in overseeing the patient intake process. This position is essential for fostering and nurturing positive interactions with both clients and referral sources.

Key Responsibilities
  • Establish and maintain strong relationships with customers to ensure satisfaction.
  • Address and resolve customer inquiries and concerns effectively.
  • Oversee the verification of insurance details to facilitate a smooth intake process.
Qualifications

The ideal candidate will possess excellent communication skills and a strong commitment to customer service excellence. Experience in a similar role is preferred.