Insurance Customer Service Representative

2 weeks ago


Stamford, Connecticut, United States Doreen Cannon - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and building strong relationships with our clients.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work collaboratively with our team to achieve sales and customer service goals.
  • Develop and maintain a deep understanding of State Farm insurance and financial products to effectively communicate their value to clients.
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance to clients.
Requirements
  • Excellent interpersonal and communication skills, both written and verbal.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • People-oriented and dedicated to providing exceptional customer service.
  • Bilingual - Spanish required.
About Our Agency

Doreen Cannon - State Farm Agent is a dynamic and customer-focused agency dedicated to making a positive impact in our community. We are passionate about helping our clients achieve their goals and live their best lives.

We are seeking a team member who shares our values and is committed to delivering exceptional customer service. If you are a motivated and customer-focused individual who is passionate about insurance and financial services, we encourage you to apply for this exciting opportunity.



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