Customer Service Representative

3 weeks ago


Alabaster, Alabama, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and recommending products and services that meet their needs.

Key Responsibilities
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Pull appropriate products from the sales floor or warehouse.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load/unload delivery trucks.
  • Maintain in-stock and presentable condition assigned areas.
Requirements
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
  • Previous work experience selling paint and paint related products.
  • Previous work experience operating tinting and mixing equipment.

We are an equal opportunity employer and welcome applications from qualified candidates. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.



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