Customer Service Representative

4 weeks ago


Alabaster, Alabama, United States Michael's Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and services.
  • Contribute to a positive store environment, maintaining a clean and organized sales floor, and adhering to company standards and policies.
  • Work collaboratively with other team members to achieve sales goals and objectives.
  • Participate in visual merchandising and inventory management activities to ensure a visually appealing and well-stocked store.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and training.


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