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Customer Service Representative

1 month ago

Alabaster, Alabama, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Drive sales growth by promoting products and services, and making recommendations to customers.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Stay up-to-date with product knowledge, ensuring that customers receive the best possible advice and guidance.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to work in a fast-paced environment, meeting sales targets and providing exceptional customer service.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.