Medical Office Coordinator

3 weeks ago


Ellicott City, Maryland, United States Mercy Medical Center Full time
Job Summary

The Patient Service Associate plays a vital role in delivering exceptional patient experiences at Mercy Medical Center. As the first point of contact, they are responsible for greeting and registering patients, scheduling appointments, and handling front desk operations with precision and care.

Key Responsibilities

• Scheduling patients with accuracy and efficiency
• Answering phone calls and responding to patient inquiries
• Scanning medical records and maintaining confidentiality
• Triage patient phone calls to ensure timely and effective resolution
• Collecting and verifying insurance information
• Processing charges and payments with attention to detail

Requirements

• High School Diploma or equivalent required
• Previous experience in a medical office setting preferred
• Ability to work independently and make sound decisions
• Excellent communication and interpersonal skills
• Flexibility and adaptability in a fast-paced environment
• Personal integrity and a commitment to teamwork
• Willingness to contribute to a positive and congenial working environment

About Mercy Medical Center

Mercy Medical Center is dedicated to providing high-quality care, service, and value to our patients. We are committed to upholding the highest standards of confidentiality and compassion in all aspects of our practice.

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