Customer Service Representative with Corporate Experience

2 days ago


Westborough, Massachusetts, United States Innova Solutions Full time
Customer Service Representative Opportunity

Innova Solutions is seeking a skilled Customer Service Representative to join our team. As a CSR, you will provide exceptional customer service and support to clients on a daily basis, including phone interactions, problem resolution, and account transaction processing.

Key Responsibilities:
  • Provide quality customer service and support to clients
  • Execute all correspondent requisites in a timely and accurate manner
  • Provide product knowledge and technical assistance as necessary
  • Investigate and correct errors in customer accounts and statements
  • Maintain correspondent accounts in accordance with applicable regulations and policies
Requirements:
  • Ability to perform each essential duty satisfactorily
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

We offer a competitive pay rate of $25/hour and a 12-month contract with possible extension. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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