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Customer Service Representative with Corporate Experience
2 months ago
Innova Solutions is seeking a highly skilled CSR with corporate company experience to join our team.
Job Summary:We are looking for a customer-focused CSR to provide exceptional service and support to our clients. The ideal candidate will have a strong background in corporate customer service and be able to work in a fast-paced environment.
Key Responsibilities:- Provide quality customer service and support to clients on a daily basis, including phone interaction, problem resolution, and account transaction processing.
- Execute all correspondent requisites in a timely and accurate manner, with a strong understanding of the underlying business and specific customer needs.
- Provide product knowledge and technical assistance as necessary.
- Respond to customer inquiries, investigate and correct errors in customer accounts and statements.
- Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Enter information into a computerized database and communicate any problems or issues to management.
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The ideal candidate will have:
- Excellent communication and interpersonal skills.
- A strong background in corporate customer service.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
Innova Solutions offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates.
Please submit your application, including your resume and cover letter, to [insert contact information].
