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Assistant Sales Manager

2 months ago

Glendale, Arizona, United States Melissa Full time

About Melissa:

For over four decades, Melissa has been at the forefront of the footwear industry, merging fashion, art, and design with sustainability. Our iconic jelly shoes have become a symbol of innovation, collaborating with legendary designers like Karl Lagerfeld, Jean-Paul Gaultier, Jason Wu, and Vivienne Westwood. We pride ourselves on being 100% vegan, cruelty-free, and committed to environmental consciousness, with all our shoes made from at least 30% recycled materials.

Key Responsibilities:

  • Drive Sales Growth: Meet and exceed personal and store KPIs and sales targets, driving the overall success of the store.
  • Lead and Inspire: Motivate and guide the sales team, fostering a culture of continuous improvement and productivity.
  • Stay Ahead of Fashion Trends: Keep up-to-date with the latest fashion industry trends and market movements, sharing insights with the team to enhance customer experiences.
  • Deliver Exceptional Customer Service: Ensure that every customer interaction reflects Melissa's commitment to outstanding service and quality, resolving any issues swiftly and effectively.
  • Build Strong Client Relationships: Cultivate and maintain strong customer relationships, leveraging tools to encourage repeat business.
  • Maintain Store Standards: Collaborate with the store manager to ensure the store is always safe, well-presented, and aligned with our brand's visual identity.
  • Manage Store Operations: Oversee cash control procedures, assist with stock management, shipping, and inventory tasks, and ensure staff adherence to all operational policies.
  • Develop Team Members: Provide ongoing training to staff, ensuring they are equipped with the skills and knowledge needed to excel in their roles.

Requirements:

  • Proven experience in a retail management role, preferably within the fashion industry.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Passion for fashion, sustainability, and customer service.
  • Flexibility to work nights, weekends, and overnight shifts as needed.
  • Excellent communication and organizational skills.

What We Offer:

  • Competitive Compensation: Hourly wage based on experience, plus generous sales commissions and spiffs.
  • Career Advancement Opportunities: Opportunities for advancement within Melissa.
  • Employee Benefits: Enjoy exclusive discounts on Melissa products.
  • Professional Development: Access to training and development programs to enhance your career.