Assistant Store Manager
4 days ago
As a key member of our Pinnacle Peak Store team, the Assistant Store Manager plays a critical role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment. This role is responsible for leading the daily operations of the sales floor, ensuring that all store processes are running smoothly, and providing exceptional customer service.
Key Responsibilities:- Develop and execute a retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Monitor product levels daily to achieve bottom-line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Deliver excellent customer service to donors and customers, resolving issues in a timely and professional manner.
- Lead the day-to-day operations of the sales floor, ensuring that all store processes are running smoothly.
- Train and develop store Team Members to ensure they have the skills and knowledge needed to succeed in their roles.
- Partner with community businesses and organizations to promote the Goodwill mission and values.
- Act as a Goodwill ambassador to the community, representing the organization in a positive and professional manner.
- High School Diploma, GED, or equivalent work experience.
- One-year work experience in Retail Management required.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
- Comprehensive Total Rewards package, including medical, dental, vision, and 401(k) plans.
- Employer-funded Health Reimbursement Account (HRA).
- Employee Assistance Program (EAP).
- Paid Time Off, Sick, and Vacation.
- Paid Holidays.
Pinnacle Peak Store is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
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