Client Support Specialist
3 days ago
Job Summary:
We're seeking an experienced Community Engagement Coordinator to join our team at Televerde. As a key member of our client support team, you'll work closely with clients to develop and implement personalized reentry plans, promoting their engagement and participation throughout the program lifecycle.
Key Responsibilities:
- Support the Client Engagement Manager in creating and executing client reentry plans.
- Utilize technology to track participant activities and provide regular updates to the team.
- Manage and maintain accurate case history records.
- Interview clients to identify their needs and develop targeted support plans.
- Serve as a liaison between clients and external service providers.
- Regularly review and modify client plans to ensure optimal outcomes.
Requirements:
- 3-5 years of experience in case management, adult education, or non-profit program management.
- Advanced education or training in a related field is preferred.
- Excellent communication, organizational, and problem-solving skills.
Benefits:
Televerde offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. The estimated annual salary for this position is $65,000.
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