Insurance Claims Specialist

2 weeks ago

Cedar Rapids, Iowa, United States Holmes Murphy & Associates Full time
About Us:

Are you ready to utilize your expertise to assist clients in enhancing their claims processes and results? If you have a passion for problem-solving and client support, this role may be a perfect fit for you.

We are seeking a Claims Consultant to become a vital part of our Property & Casualty division. This position will deliver exceptional claims management, advocacy, and analytical support to our clients and internal teams, aligning with our corporate vision and mission.

The Ideal Candidate:

Successful candidates will excel in a collaborative environment, showcasing strong interpersonal communication abilities and a commitment to continuous learning. The perfect fit for this role will be a client-oriented professional eager to apply their problem-solving, communication, and persuasive skills. They should demonstrate the capability to prioritize tasks and work autonomously in a fast-paced setting. Familiarity with agency management systems and a solid grounding in insurance risk management, alongside proficiency in Microsoft Office applications, is essential.

Key Responsibilities:
  • Develop robust relationships with clients to understand their business, risks, and exposures.
  • Assist clients in accurately determining coverage needs.
  • Collaborate closely with Producers, Insurance, and Safety teams to identify and address clients' claims management requirements.
  • Facilitate and engage in regular claims reviews with clients and carriers/TPAs as permitted.
  • Examine claims data to identify loss trends and support loss prevention efforts while educating clients on the claims process.
  • Ensure effective communication of loss information to clients and carriers/TPAs.
  • Oversee the timely delivery and coordination of claims management services.
  • Support the marketing and placement of business based on clients' claims requirements.
  • Proactively identify strategic resolutions for claims and collaborate with adjusters and legal counsel to implement action plans.
  • Manage essential relationships with insurers, TPAs, adjusters, and safety professionals.
  • Assist in onboarding new clients or transitioning clients' insurance partners.
  • Engage in special projects as assigned.
Basic Qualifications:
  • Education: High school diploma required; a college degree is preferred.
  • Certifications: Active state-specific Property Casualty Insurance agent's license or the ability to obtain one within three months of hire. AIC/CPCU/CRIS or other relevant insurance certifications are preferred.
  • Experience: A minimum of three years in the insurance industry is required; knowledge of the construction industry is preferred, and multi-line experience is a plus.
About Holmes Murphy:

Holmes Murphy is among the largest privately held insurance brokerages in the nation. Our mission is to promote health, safeguard wealth, and provide peace of mind to our clients. We take pride in fostering a workplace where employees are passionate about their roles and the people they work with. Our purpose statement, "Caring for your unique potential is our SOUL purpose," reflects our commitment to our employees.

We offer a progressive, innovative, and dynamic company culture, encouraging employees to express their unique talents. At Holmes Murphy, we believe that every employee contributes their distinct strengths for the collective benefit of the organization.

What We Offer:
  • Paid Parental Leave and supportive New Parent Benefits to assist working parents.
  • Company-sponsored continuing education and tuition reimbursement to support professional development.
  • 401k Profit Sharing, with annual contributions made to every full-time employee's 401k.
  • Generous time-off policies, in addition to paid holidays, to promote work-life balance.
  • Support for community initiatives through paid volunteer time off and matching gifts to charities.
  • Commitment to diversity, equity, and inclusion, with programs and initiatives to celebrate every employee's unique experience.
  • Annual merit increases and promotion opportunities to foster career growth.
  • Discretionary bonus opportunities to reward exceptional performance.
Holmes Murphy & Associates is an Equal Opportunity Employer.

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