Fleet Maintenance Customer Service Coordinator
1 week ago
Ryder is a leading provider of transportation and logistics solutions, with a commitment to excellence and a passion for innovation. As a Customer Service Coordinator - Fleet Maintenance, you will play a critical role in supporting our shop management process and delivering exceptional customer experiences.
Job SummaryThe Customer Service Coordinator - Fleet Maintenance will be responsible for timely customer communications, scheduling, inventory ordering and stocking, repair follow-up, and maintenance file management. This role requires strong communication and organizational skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities- Customer Service: Improve the quality and consistency of customer communications and meet customer expectations.
- Work Flow Management: Enhance branch productivity through effective work scheduling and planning.
- Parts Management: Contribute to cost containment through effective inventory planning and warranty.
- Administrative: Effectively handle all incoming shop calls, clerical duties, and process accounts payable.
- H.S. diploma/GED, required
- Three (3) years or more customer service with issues resolution experience required.
Ryder offers a comprehensive benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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Kapolei, Hawaii, United States Ryder Full timeFleet Maintenance Customer Service Coordinator Job DescriptionRyder is seeking a highly skilled and motivated Fleet Maintenance Customer Service Coordinator to join our team. As a Fleet Maintenance Customer Service Coordinator, you will be responsible for providing exceptional customer service to our fleet maintenance customers, ensuring their needs are met...
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