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Spa Operations Coordinator

2 months ago

Centennial, Colorado, United States Spavia Day Spa Full time
Job Overview

As a Spa Operations Coordinator, you will be the welcoming face of our establishment, embodying professionalism and warmth in every interaction. Our coordinators are dedicated to ensuring that each guest feels valued and at home, creating a memorable experience that encourages repeat visits.

About Us
At Spavia Day Spa, we prioritize our team members, fostering a culture of respect, compassion, and support. We are committed to delivering exceptional service through a dedicated and passionate workforce.

Key Responsibilities

  • Warmly greeting and assisting guests upon arrival.
  • Managing appointment scheduling and responding to phone inquiries.
  • Ensuring a seamless check-in and check-out process, with a focus on transaction accuracy.
  • Maintaining an inviting and pristine spa environment, including the retail and reception areas.
  • Promoting membership options, spa products, and services.
  • Educating guests about our offerings and products to enhance their experience.
  • Providing timely and accurate responses to guest inquiries, ensuring satisfaction.
  • Collaborating with team members to support the overall needs of the spa.
  • Exhibiting attention to detail in all aspects of the role.

Qualifications

  • A minimum of a high school diploma is required.
  • Self-motivated and reliable with a strong work ethic.
  • Professional demeanor and ability to work well in a team setting.
  • Drug and alcohol-free environment.
  • Excellent communication skills with the ability to multitask effectively.
  • Previous experience in customer service, administration, or retail is preferred.

Benefits

  • Competitive compensation based on experience.
  • W2 employment status.
  • Health insurance options for full-time employees.
  • Paid time off after a designated period for full-time staff.
  • Comprehensive in-house training and ongoing education opportunities.
  • Discounts on products and services for employees and their families.
  • Additional earning potential through commissions and bonuses.

Why Choose Spavia Day Spa?
We offer a supportive environment that promotes personal growth and advancement within the fastest-growing spa franchise in the country. Our team is like family, emphasizing respect, collaboration, and enjoyment in the workplace.