Account Manager
1 month ago
About the Role
We are seeking a highly skilled Account Manager to join our team at IPeople Healthcare. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Develop and implement account plans to drive business growth and customer satisfaction
- Collaborate with internal teams to deliver solutions that meet client needs and objectives
- Communicate progress and results to internal and external stakeholders
- Forecast and track key account metrics, preparing reports as needed
Requirements
- Proven experience in sales or customer service, with a strong track record of building and maintaining client relationships
- Excellent written and verbal communication skills, with the ability to articulate complex ideas simply
- Strong organizational skills, with attention to detail and ability to multitask
Preferred Qualifications
- Proficiency in customer success and customer relationship management software, such as Gainsight and Salesforce
- Professional certification in account management or a related field
What We Offer
- A dynamic and supportive work environment, with opportunities for growth and development
- A competitive salary and benefits package, including health, dental, and vision insurance, 401k, and discretionary time off
- A hybrid work environment, with two days remote work per week
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