Computer User Support Specialist
3 days ago
At Rollout Systems, we are seeking a highly skilled Computer User Support Specialist to join our team. As a key member of our support team, you will provide technical assistance to computer users, answering questions and resolving computer problems in a timely and professional manner.
Key Responsibilities:- Provide technical support to computer users via phone, email, or in-person
- Assist with computer hardware and software issues, including installation, troubleshooting, and maintenance
- Develop and maintain knowledge of computer systems, software applications, and technical procedures
- Collaborate with other team members to resolve complex technical issues
- Document and track technical issues and resolutions
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3-10 years of experience in computer user support or related field
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong knowledge of computer systems, software applications, and technical procedures
Rollout Systems is a full-service services and information technology company specializing in enhanced organizational performance. We provide personal attention, empowering our employees to succeed and deliver high-quality services to our customers. Our corporate culture is built on open communications, teamwork, and the highest ethical values.
We offer a comprehensive benefits package, including generous paid time off, education opportunities, and a matching 401(k) plan. We are an Equal Opportunity/Affirmative Action employer and welcome applications from qualified candidates.
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