Technical Support Specialist

2 weeks ago


Sterling, Virginia, United States Sparks Group Full time
Job Overview

Company Overview: Sparks Group is collaborating with a prominent aviation manufacturer in search of a Technical Support Specialist for a long-term engagement. This position is ideal for individuals with a minimum of one year of experience in IT help desk support.


Key Responsibilities:
  • Possess a comprehensive understanding of IT systems, including hardware, software, networking, and communication.
  • Familiarity with the following areas is advantageous:
    • Networking concepts such as DHCP and DNS.
    • Troubleshooting printers and managing print services.
  • Deliver fundamental support for laptops and mobile devices, ensuring proper access setup.

Qualifications:
  • Minimum of one year of experience in IT Technical Support.
  • Strong verbal and written communication skills.
  • Capability to handle multiple tasks efficiently.
  • Experience with IT Lifecycle Management is preferred.

This position requires in-person attendance.

Sparks Group is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protected veteran status.



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