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IT Support Specialist

2 months ago

Sterling, Virginia, United States Extend Information Systems Inc Full time
Position Overview

We are thrilled to present an exciting opportunity for individuals looking to transition into the Information Technology (IT) sector. This role is ideal for those with a high school diploma who are eager to start a fulfilling career in IT.

Key Responsibilities

The selected candidates will be responsible for:

  • Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Diagnosing and resolving technical hardware and software issues.
  • Documenting internal procedures and maintaining knowledge base articles.
  • Collaborating with team members to enhance service delivery.
Qualifications

To be considered for this position, candidates should possess:

  • A high school diploma or equivalent.
  • A genuine interest in pursuing a career in the IT field.
  • A readiness to learn and adapt to emerging technologies.
  • Strong analytical and problem-solving abilities.
  • The capability to work independently as well as part of a collaborative team.
  • Effective communication skills.
Benefits

We offer a supportive environment that includes:

  • Opportunities for training and professional development.