Client Service Associate

5 days ago


Chicago, Illinois, United States Cerity Partners Full time
About the Role

Cerity Partners is seeking a highly skilled Client Service Associate to join our team. As a key member of our team, you will provide administrative and operational support to our clients and their managing advisors.

Key Responsibilities
  • Coordinate education team schedules and client visits
  • Prepare and maintain client files and documentation
  • Support operations team with quarterly billing and administrative processes
  • Utilize CRM system to maintain regular client contact and balance workload across multiple clients
Requirements
  • Bachelor's degree in finance or business-related field
  • Interest in pursuing additional certifications
  • Experience working with CRM
  • Proactive communicator with ability to adjust message and style to meet client needs
  • Strong disciplined skills driving follow-up with Client Advisors and clients
  • Strong attention to detail with excellent organizational skills
  • Reliable, proactive, and self-motivated
  • Detail oriented in maintaining client data and preparing reporting
About Cerity Partners

Cerity Partners is a leading national registered wealth management and institutional consulting firm serving high-net-worth individuals and their families, businesses and their employees, and nonprofit organizations. Our in-house experts of attorneys, tax advisors, financial planners, and investment professionals are passionate about and committed to providing objective financial advice and oversight.

Our mission is to positively impact the financial well-being of our clients by delivering objective financial advice. Our culture is built on a simple formula that drives our actions and pushes us every day to do better than the day before: People First + Accountability = Winning Outcomes. We expect our team members to deliver on their responsibilities, understand how every component of our company works to generate success, and hold themselves and their colleagues accountable to the highest standards.



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