Store Operations Leader
2 weeks ago
Position Overview
As a Store Operations Leader, you will play a pivotal role in steering the overall performance and profitability of the store. Your leadership will be essential in fostering a dynamic team environment that prioritizes customer satisfaction and operational excellence.
Key Responsibilities
- Operational Management: Oversee daily store operations to meet and exceed growth and profit objectives.
- Financial Oversight: Ensure accurate reporting of financial metrics and transactions, maintaining transparency and accountability.
- Inventory Control: Manage inventory levels to guarantee a consistent supply of products, ensuring customer needs are met.
- Quality Assurance: Conduct quality control checks on all new agreements promptly to uphold service standards.
- Asset Protection: Safeguard store assets through diligent inventory reconciliation and loss prevention strategies.
Team Development
- Recruitment and Training: Attract, hire, and nurture a talented team, ensuring they are equipped for success.
- Scheduling: Create effective schedules to optimize store coverage and service levels.
Customer Engagement
- Lease Management: Facilitate lease agreements with a focus on building long-term customer relationships.
- Returns Authorization: Personally oversee return processes, prioritizing customer satisfaction and retention.
- Service Excellence: Implement customer service initiatives and ensure adherence to company policies.
Qualifications
- Demonstrated leadership and interpersonal skills.
- High energy and a professional demeanor.
- Proven sales abilities and effective organizational skills.
- Valid driver’s license and satisfactory driving record.
Benefits
We value our team members and offer a comprehensive benefits package that includes:
- Competitive performance incentives and advancement opportunities.
- Health and wellness programs, including medical, dental, and vision insurance.
- 401(k) plan with matching contributions.
- Paid time off and employee assistance programs.
Join us in making a positive impact on the lives of our customers and team members. We are committed to fostering a diverse and inclusive workplace.
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