Store Operations Leader

2 weeks ago


Cape Coral, Florida, United States Talent AcquisitionHuman Resources, The Aaron's Family of Companies Full time

Position Overview

As a Store Operations Leader, you will play a pivotal role in steering the overall performance and profitability of the store. Your leadership will be essential in fostering a dynamic team environment that prioritizes customer satisfaction and operational excellence.

Key Responsibilities

  • Operational Management: Oversee daily store operations to meet and exceed growth and profit objectives.
  • Financial Oversight: Ensure accurate reporting of financial metrics and transactions, maintaining transparency and accountability.
  • Inventory Control: Manage inventory levels to guarantee a consistent supply of products, ensuring customer needs are met.
  • Quality Assurance: Conduct quality control checks on all new agreements promptly to uphold service standards.
  • Asset Protection: Safeguard store assets through diligent inventory reconciliation and loss prevention strategies.

Team Development

  • Recruitment and Training: Attract, hire, and nurture a talented team, ensuring they are equipped for success.
  • Scheduling: Create effective schedules to optimize store coverage and service levels.

Customer Engagement

  • Lease Management: Facilitate lease agreements with a focus on building long-term customer relationships.
  • Returns Authorization: Personally oversee return processes, prioritizing customer satisfaction and retention.
  • Service Excellence: Implement customer service initiatives and ensure adherence to company policies.

Qualifications

  • Demonstrated leadership and interpersonal skills.
  • High energy and a professional demeanor.
  • Proven sales abilities and effective organizational skills.
  • Valid driver’s license and satisfactory driving record.

Benefits

We value our team members and offer a comprehensive benefits package that includes:

  • Competitive performance incentives and advancement opportunities.
  • Health and wellness programs, including medical, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Paid time off and employee assistance programs.

Join us in making a positive impact on the lives of our customers and team members. We are committed to fostering a diverse and inclusive workplace.



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