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Executive Store Manager

2 months ago

Cape Coral, Florida, United States Aaron's Full time
Job Summary

Aaron's is seeking a highly skilled and experienced Executive Store Manager to lead our store operations and drive business growth. As a key member of our team, you will be responsible for managing the overall performance of the store, including sales, customer service, and associate development.

Key Responsibilities
  • Store Operations
    • Manage the store to achieve planned growth and profit goals
    • Accurately report financial measures and transactions
    • Manage inventory supply to ensure adequate availability of merchandise at all times
    • Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
    • Ensure the protection of store assets and reconcile inventories weekly
    • Ensure that all company vehicles are maintained within safe operating standards
    • Ensure accurate and timely bank deposits
    • Ensure all returned merchandise is certified, reclassified and priced
  • Associate Management
    • Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
    • Schedule associate coverage to ensure published hours of store operations are met
  • Customer Care and Service
    • Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
    • Personal responsibility for management of all renewal activity
    • Personally authorize all returns with a focus on customer relationship and ownership
    • Ensure execution of all customer service programs, company guidelines and policies
Requirements
  • Proven demonstration of strong leadership, communication and interpersonal skills
  • High level of energy
  • Maintain professional appearance
  • A history of demonstrated selling skills
  • Effective organizational skills
  • Safe driving skills and the ability to legally operate the Company Truck
  • All General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Aaron's Driver Qualification Policy