Customer Service Representative

4 weeks ago


San Antonio, Texas, United States Hotel Contessa Full time

Delivering Exceptional Guest Experiences

As a valued member of our team at Hotel Contessa, you will play a critical role in ensuring our guests have an unforgettable stay. Your primary responsibility will be to provide top-notch customer service, responding to guest inquiries and resolving any issues that may arise in a prompt and professional manner.

Key Responsibilities:

  • Greet guests warmly and assist with check-in and check-out processes
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Provide accurate information about hotel amenities and services
  • Process payments and handle cash transactions
  • Work collaboratively with other team members to ensure seamless guest experiences

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash transactions
  • Ability to stand for long periods and move throughout the hotel

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment

We are committed to building a diverse and inclusive workplace, and we encourage applicants from all backgrounds to apply. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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