Customer Service Representative
4 weeks ago
Delivering Exceptional Guest Experiences
As a valued member of our team at Hotel Contessa, you will play a critical role in ensuring our guests have an unforgettable stay. Your primary responsibility will be to provide top-notch customer service, responding to guest inquiries and resolving any issues that may arise in a prompt and professional manner.
Key Responsibilities:
- Greet guests warmly and assist with check-in and check-out processes
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Provide accurate information about hotel amenities and services
- Process payments and handle cash transactions
- Work collaboratively with other team members to ensure seamless guest experiences
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash transactions
- Ability to stand for long periods and move throughout the hotel
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A fun and dynamic work environment
We are committed to building a diverse and inclusive workplace, and we encourage applicants from all backgrounds to apply. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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