Multilingual Customer Service Representative
2 weeks ago
The Customer Service Specialist role at Sherwin-Williams is a crucial part of our retail stores' success. This position involves working closely with both wholesale and retail customers to identify their needs, answer questions about our products, and recommend the right solutions.
We are looking for a Bilingual Customer Service Specialist to join our team. The ideal candidate will have excellent communication skills, a strong product knowledge, and the ability to work effectively in a fast-paced environment.
As a Customer Service Specialist, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving any issues that may arise. You will also work closely with our sales team to ensure that customers receive the best possible service.
The successful candidate will be a team player with a positive attitude, excellent communication skills, and a strong passion for delivering exceptional customer service. If you are a customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service to both wholesale and retail customers
- Answer customer questions about Sherwin-Williams products
- Recommend the right solutions to customers based on their needs
- Work closely with the sales team to ensure customers receive the best possible service
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