New Vision Facility Administrator

2 weeks ago


Alton, Illinois, United States BayMark Health Services Full time
New Vision Program Administrator
This role entails overseeing the New Vision office operations, which includes managing the admission and referral processes as well as conducting internal documentation reviews. The New Vision Administrator is also tasked with organizing weekly community outreach initiatives to improve the visibility of the New Vision Service and its associated client hospital.

The New Vision Administrator collaborates closely with hospital management, medical staff, the Regional Director of Operations, and the Clinical Director to ensure a seamless continuum of care for patients dealing with addiction. The individual is expected to be present at the client hospital during designated business hours to supervise intake personnel, address inquiries, facilitate admissions, and assist with discharge planning. Regular interaction with hospital physicians, nursing staff, and administration is essential to provide effective oversight of the site’s operations. Daily presence at the facility is required unless engaged in community outreach and educational activities as part of the marketing strategy.

Key Responsibilities:
  • Establish and maintain a minimum of 12 external marketing contacts weekly with various treatment agencies, medical offices, and hospitals.
  • Arrive at the hospital daily by 8 AM to commence operations, with outreach activities scheduled thereafter. Any outreach prior to hospital check-in requires prior approval from the Regional Director.
  • Complete and submit reports in alignment with company policies.
  • Oversee daily functions of the New Vision office.
  • Manage the timekeeping of the Intake Coordinator, including payroll approvals and time-off requests, while communicating any potential service coverage gaps to the Regional Director.
  • Facilitate effective communication with hospital administration, medical professionals, nursing staff, and community partners.
  • Serve as a liaison between the New Vision Service and the community, as well as between the client hospital and corporate headquarters.
  • Assist the Intake Coordinator with inquiries, assessments, discharge planning, follow-up communications, and daily office operations.
  • Ensure compliance with HIPAA regulations.
  • Support organizational and departmental goals, leading by example to motivate others.
  • Manage stressful situations and maintain professional interactions.
  • Be present during work hours for in-person meetings and ensure access to necessary technology without violating company policies.
  • Maintain regular attendance.
  • Adhere to a code of conduct consistent with BayMark Services policies.
  • Perform other duties as assigned.

Qualifications:

  • A Bachelor’s degree in Human Services, Psychology, Counseling, Substance Abuse, Criminal Justice, or a related field is preferred, along with a minimum of three years of experience in social or clinical services.
  • Possession of a valid driver’s license, vehicle registration, and verifiable automobile insurance.
  • Basic understanding of substance dependency.
  • Experience in marketing or public relations.
  • Dependability, punctuality, and a strong work ethic are essential.
  • Ability to work independently while being an integral part of a cohesive team.
  • Experience working with diverse populations.
  • Strong communication and organizational skills.
  • Demonstrated leadership and management capabilities.
  • Familiarity with HIPAA guidelines and policies.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.) and general computer skills.
  • Understanding of documentation requirements in the healthcare sector.
  • Ability to identify and resolve issues promptly while gathering and analyzing information effectively.
  • Commitment to confidentiality and openness to new ideas.
  • Ability to communicate clearly and persuasively in various situations.
  • Competence in editing for spelling and grammar, presenting numerical data, and interpreting written information.
  • Effective time management and planning skills.
  • Attention to detail and commitment to quality work.
  • Adaptability to changes in the work environment and ability to manage competing demands.
  • Positive references from previous employers or professional peers.
  • Successful completion of a drug screening and background check.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package, including medical, dental, vision, and 401(K).
  • Generous paid time off.
  • Excellent opportunities for growth and development.
  • Meaningful work contributing to addressing the opioid crisis.

COVID-19 considerations:
Compliance with the latest COVID guidelines from relevant health authorities is expected. BayMark Health Services is committed to providing the highest quality of patient care in a supportive environment, focusing on medically managed withdrawal stabilization.

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