Admissions Assistant

2 weeks ago


Plano, Texas, United States Plano Community Homes Full time
Admissions Assistant Job Description

We are seeking a highly skilled and organized Admissions Assistant to join our team at Plano Community Homes. As an Admissions Assistant, you will play a critical role in supporting the Admissions team in providing exceptional customer service to our residents and applicants.

Key Responsibilities:
  • Provide administrative support to the Admissions team, including answering phone calls, responding to emails, and processing applications.
  • Assist with the coordination of tours and showings of our apartments and property.
  • Maintain accurate and up-to-date records of applicant information and application status.
  • Ensure compliance with HUD regulations and company policies.
  • Provide excellent customer service to residents and applicants, responding to their inquiries and concerns in a timely and professional manner.
  • Collaborate with the Admissions team to achieve departmental goals and objectives.
Requirements:
  • 2 years of college or related work experience in apartment leasing or a related field.
  • Bilingual skills a plus.
  • Ability to handle delicate and emotional situations with sensitivity and compassion.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Knowledge of Fair Housing regulations and company policies.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive hourly rate of $14.00 to $16.00 per hour, commensurate with experience.
  • Full benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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