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Client Relations Assistant

2 months ago

Plano, Texas, United States Plano Community Homes Full time
Position Overview

We are currently seeking a dedicated Admissions Assistant to join our team at Plano Community Homes. This is a full-time role, offering 40 hours per week with comprehensive benefits. The working hours are from 8:30 AM to 5:30 PM, including a one-hour lunch break. The hourly wage ranges from $14.00 to $16.00, based on experience.

Key Responsibilities
  • Provide exceptional customer service to prospective residents and their families, both in person and over the phone.
  • Assist in managing sensitive situations with empathy and professionalism.
  • Conduct property tours and facilitate training sessions at various locations.
  • Maintain accurate records and documentation in compliance with HUD regulations.
  • Support the admissions process by organizing and prioritizing tasks effectively.
Qualifications
  • Preferred: A minimum of two years of college education or relevant experience in property leasing.
  • Bilingual candidates are encouraged to apply.
  • Experience working with the elderly and understanding the aging process is advantageous.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Knowledge of Fair Housing laws and regulations.
  • Physical ability to lift up to 50 lbs and perform various physical tasks as required.
  • Excellent communication skills, both written and verbal, with a keen attention to detail.
  • A collaborative team player who is open to feedback and continuous improvement.

Join us in making a difference in the lives of our residents while fostering a supportive community environment.