Pet Resort Manager

2 weeks ago


Austin, Texas, United States Taurus Services LLC Full time
Pet Resort Manager Job Description

We are seeking a highly motivated and experienced Pet Resort Manager to join our team at Taurus Services LLC. As a Pet Resort Manager, you will be responsible for ensuring the highest level of customer satisfaction and pet care in our premier pet resort in Austin.

Key Responsibilities:
  • Manage and oversee the daily operations of the pet resort, including customer service, pet care, and facility maintenance.
  • Lead a team of pet care and customer service staff, providing guidance and support to ensure excellent customer service and pet care.
  • Develop and implement strategies to improve customer satisfaction and pet care, including training and development programs for staff.
  • Monitor and maintain accurate records of customer interactions, pet care, and facility maintenance.
  • Collaborate with the management team to achieve business objectives and improve operational efficiency.
Requirements:
  • 2+ years of experience in customer service and pet care, preferably in a pet resort or similar environment.
  • Proven leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in a related field preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a team of passionate and dedicated professionals who share your commitment to excellent customer service and pet care.

If you are a motivated and experienced professional who is passionate about customer service and pet care, we encourage you to apply for this exciting opportunity.


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