Pet Care Coordinator

2 weeks ago


Austin, Texas, United States Banfield Pet Hospital Full time
Job Title: Client Service Coordinator

At Banfield Pet Hospital, we are seeking a highly skilled and dedicated Client Service Coordinator to join our team. As a key member of our hospital staff, you will play a vital role in ensuring the smooth operation of our hospital and providing exceptional service to our clients and their pets.

Key Responsibilities:
  • Recruit new clients and promote hospital services to maximize productivity and client satisfaction.
  • Coordinate the flow of clients and pets through the hospital, ensuring efficient and effective care.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Collaborate with veterinary medical team members to ensure seamless communication and coordination of care.
Requirements:
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
  • Basic computer skills, including proficiency in Microsoft Office and ability to learn hospital software.
  • Flexibility to work a variety of shifts, including weekends and evenings, as needed.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The satisfaction of working with a team dedicated to providing exceptional care to pets and their owners.

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