Technical Account Manager
2 days ago
The Technical Account Manager is responsible for overseeing the integration of network hardware, software, and operating systems. This includes coordinating bench space allocation, configuration specifications, and ensuring timely, quality deliverables to Insight's clients.
Key Responsibilities- Direct staff in the integration of network hardware, software, and operating systems.
- Ensure project goals are accomplished, including client satisfaction, expected number of daily configurations, time, parts usage, first time fix, callbacks, and communication with clients, Management, and Sales.
- Provide IMS management with reports that include daily and/or weekly revenue and productivity.
- Bachelor's Degree in the field of Information Technology or equivalent education/experience.
- Three to five (3-5) years technical experience in the computer industry.
- Three (3) years networking experience.
- Extensive knowledge of configuring routers, switches, file servers, desktops, and laptops.
We're legendary for taking care of you, your family, and helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.
- e.g. Access to 11 thriving and diverse Teammate Resource Groups
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
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