Director of Business Growth

2 weeks ago


Alpharetta, United States Pinnacle Home Improvements Full time
Job Description:

We are seeking a highly skilled and results-driven Chief Operating Officer to lead our multi-state operations team. As a key member of our executive leadership team, you will be responsible for developing and implementing strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction.

Your primary focus will be on scaling our home services business by driving strong topline growth, optimizing profitability, and maintaining high standards of quality. To achieve this, you will oversee all aspects of our operations, including sales, marketing, and customer service. Your expertise in acquisition integration, process optimization, and team management will be instrumental in ensuring our continued success.

You will work closely with our CEO and Board of Directors to evaluate strategic add-on acquisitions, develop annual budgets, and implement KPIs to track operational performance. Your ability to communicate effectively with stakeholders, build strong relationships, and foster a culture of excellence will be essential in driving business outcomes.

Responsibilities:
* Develop and implement business growth strategies to drive topline revenue growth
* Oversee sales, marketing, and customer service teams to ensure seamless execution of business plans
* Manage cross-functional teams to optimize operational efficiency and improve customer satisfaction
* Evaluate strategic add-on acquisitions and lead post-acquisition operational integration
* Develop annual budgets and manage day-to-day operations to budget
* Implement KPIs to track operational performance and communicate results to stakeholders

Qualifications:
* Bachelor's degree in business, operations management, or related field; MBA/MS preferred
* Proven track record of effective leadership within a fast-paced, dynamic environment
* Experience scaling a home services business, with a focus on acquisition integration, process optimization, and team management
* Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively
* Excellent leadership and interpersonal skills, with the ability to build strong relationships with stakeholders

Benefits:
* Competitive salary: $120,000 - $180,000 per annum, depending on experience, plus bonus and equity opportunities
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) plan with employer match
* Opportunities for professional growth and development


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