Rumble Boxing Front Desk Associate

4 days ago

SaintBrieuc, Bretagne, United States Rumble Boxing NOVA Full time
Job OpportunityRumble Boxing NOVA is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience at our club.

Responsibilities:
  • Provide top-notch service to all members and guests, ensuring a positive and welcoming atmosphere at the club.
  • Execute the sales and hospitality process for new members, including follow-up and close.
  • Maintain a high level of personal sales production, meeting or exceeding sales targets.
  • Collaborate with studio management and franchise owners to achieve business objectives.
  • Participate in special events and promotions to drive membership sales and club engagement.
  • Assume responsibility for developing and maintaining selling skills, staying up-to-date on industry trends and best practices.
  • Maintain brand standards and initiatives, ensuring a consistent and exceptional member experience.

Requirements:
  • Excellent sales, communication, and customer service skills required.
  • Must have genuine hospitality and passion for people.
  • Goal-oriented with an ability to achieve sales in memberships and retail.
  • Ability to learn and use the Club Ready software system.
  • Must be fluent in English and have excellent communication skills via in-person, phone, and email.
  • Must be able to work under pressure and meet tight deadlines.
  • Must have proficient computer skills.
  • Must have flexibility for a non-traditional schedule, including some holiday, early-morning, and weekend availability.

Physical Requirements:
  • Must be able and willing to move bags and perform minor maintenance.
  • Must be willing to clean Rumble, Bathrooms, Lobby, etc.
  • Must be able to lift up to 30lbs.

At Rumble Boxing NOVA, we are committed to providing a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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