Senior Project Coordinator

3 days ago


Irvine, California, United States Mutual of Omaha Mortgage Full time
Job Overview

Mutual of Omaha Mortgage is seeking a skilled Technical Project Coordinator to join our team. The ideal candidate will have excellent organizational abilities, strong initiative, and the ability to assertively follow up on tasks.

Key Responsibilities
  • Production Support Coordination: Intake, route, assign, and escalate production support issues. Communicate, update, and report daily the status of support issues.
  • Hands-on User Support: Provide first line of internal user support to Salesforce, Five9, and related platforms.
  • Task Management: Proactively manage and follow up on cross-functional tasks, ensuring timely progress and completion according to due dates.
  • Sprint Board Management: Diligently manage the sprint board daily, track progress, and ensure the visibility and accuracy of task status.
  • Status Reporting: Generate and distribute regular status updates and reports to ensure transparency and clear progress communication to management.
Required Skills and Qualifications
  • Education: Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.
  • Experience: 2+ years of experience in a user support, project coordination, task management, or similar cross-functional coordination role in marketing operations or technology organizations.
  • Familiarity with agile software development lifecycle and proficiency in task management tools like Basecamp (or similar platforms).
  • Excellent written and verbal communication skills.


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