Quality Assurance Specialist
3 weeks ago
This role is responsible for ensuring industry-leading quality and compliance performance at Kingspan Group's Miami, Florida site. As a key leader, you will lead the adoption of all compliance and quality initiatives, making determinations on process stoppages due to sub-standard quality or out of compliance product.
You will work closely with the local Ops Team and Divisional Ops Team to build quality and product compliance into every product. This includes leading ISO certification and contributing to Kingspan's integrated management system.
Additionally, you will collaborate with the Technical Services Team to ensure product inspections align with compliance requirements. You will also be critical in building processes and procedures that help position Kingspan Group for continued growth in North America while adhering to our values and protecting our brand/reputation.
Key Responsibilities- Perform work in a safe manner, promoting and fostering a safe work environment.
- Establish quality processes and procedures to comply with certifications.
- Manage daily, monthly, and yearly quality KPIs.
- Collaborate with Procurement Team to ensure raw materials from external suppliers meet quality requirements through COA analysis and raw material testing procedures.
- Ensure manufacturing processes follow both national and industry standards of production.
- Manage site quality complaint process to ensure corrective and preventative action is in place to prevent reoccurrence.
- Offer recommendations to company management on ways to improve on existing quality processes.
- Collect, compile, and analyze relevant quality statistical data to obtain information regarding quality performance.
- Supervise technicians, inspectors, and other company staff to ensure they perform their duties in line with established quality procedures.
- Monitor product development processes to identify deviations from quality policies.
- Manage quality labs to ensure equipment is calibrated and functioning properly as well as identify new machines or methods of testing.
- Conduct tests to verify the quality of raw materials and finished products.
- Review existing process and product specification to identify the need for improvement or upgrade.
- Approve compliant products and reject defective ones.
- Prepare and present report to update upper management on quality activities.
- Maintain proper records of quality test, procedures, and standards.
- Leads site in ISO certification and maintenance.
- Meets with auditors and leads internal/external audit process.
- Remain compliant with the Code of Conduct and Policies which includes the Product Compliance Policy.
- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and markets demands.
- Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
- Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle-blower service.
- BS in engineering or related field, plus five (5) years of experience in quality assurance and or product compliance.
- Possess the confidence and courage to take action and speak up to ensure quality standards are met.
- Excellent communicator and collaborator. Help instill a quality and compliance mindset in our culture.
- Strong working knowledge of business computer applications (Microsoft Outlook, Excel, and Word). SAP or similar software experience preferred.
- Strong math, time management, and organization skills.
- Strong data entry, charting, and attention to detail skills.
- Ability to intervene with other departments when necessary.
- Collaborating effectively in a team-oriented setting.
- Communicating and working proficiently with management, engineering teams, technicians, production staff, business groups, auditors, and customers.
- Understanding and applying ASTM Standards in Building Codes.
- Transporting insulation boards and underlayment bundles from the production line to the Quality Control office.
- Work a flexible work schedule, supporting all shifts.
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