Administrative Support Professional
1 day ago
Kelly is seeking a highly skilled and motivated Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide front-line technical support, information, and solutions to customers on product-related inquiries, issues, and concerns.
- Assist customers via multiple channels (telephone, email, and chat) while effectively documenting each interaction.
- Handle general product questions, availability, compatibility inquiries, and address product issues/complaints for Ag, Residential, and Commercial Turf, and Golf products.
- Assist with warranty registration and provide out-of-warranty assistance.
- Conduct parts and publications lookups.
- Support Loyalty Rewards programs.
- Report to the Enterprise Contact Center team.
- Excellent written and verbal communication skills.
- Strong interpersonal communication, negotiation, and conflict resolution skills.
- At least 6 months of customer service/support experience.
- Proficient with Microsoft Office products.
- Strong computer, research, and troubleshooting skills.
- Availability to work support hours and occasional holidays to support the business.
Kelly offers a competitive salary and benefits package, including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus, and holiday pay plans, as well as a transit spending account.
We are committed to providing a supportive and inclusive work environment that fosters growth and development opportunities. If you are a motivated and customer-focused individual who is looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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Direct Support Professional
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Direct Support Professional
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Direct Support Professional
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Johnston, Iowa, United States ChildServe Full timeAbout the RoleWe are seeking a dedicated and compassionate Direct Support Professional to join our team at ChildServe. As a Direct Support Professional, you will play a vital role in supporting children and young adults with daily living and encouraging their independence.Key ResponsibilitiesAssist individuals with daily living tasks, such as personal care,...
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Administrative Coordinator
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Desktop Support Specialist
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