Service Operations Manager

4 weeks ago


Jacksonville, Florida, United States Nader's Pest Raiders Full time
Service Manager Job Description

Nader's Pest Raiders is seeking a highly skilled Service Manager to oversee the daily operations of our Service Center. As a key member of our team, you will be responsible for managing revenue, sales, profit, human resource activities, training, and compliance. Your primary goal will be to ensure uncompromised service to our customers and team members, while upholding our company's Vision, Mission, and Core Values.

Key Responsibilities:

• Oversee the management of revenue, sales, profit, and human resource activities

• Ensure effective communication and conflict resolution with team members and customers

• Provide coaching, training, and support to team members

• Manage daily operations, including appointment scheduling and service tickets

Requirements:

• Industry experience preferred

• Demonstrated leadership abilities

• Effective verbal and written communication

• Conflict resolution skills

• Ability to multitask and prioritize tasks

• Strong organizational skills

• Basic math skills

• Ability to pass any state regulatory agency-required licensing/certification exams

What We Offer:

• Competitive compensation package

• Robust benefits package, including medical, dental, and vision insurance

• Generous time off and 11 paid holidays

• 401(k) with company match and Roth IRA

• Company-paid life insurance and additional optional life insurance

• Health and wellness suite

• Company vehicle and other benefits

About Us:

Nader's Pest Raiders is part of the Arrow Exterminators family of brands. We are a family-owned and operated business with a strong commitment to our community and our team members. We offer a welcoming work environment and a successful company culture. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application for this exciting opportunity. We look forward to reviewing your qualifications and discussing this position further.

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