Loan Operations Manager

3 days ago


Jacksonville, Florida, United States Triad Financial Services, Inc. Full time
Job Title: Loan Operations Manager

Triad Financial Services, Inc. is seeking a highly skilled and experienced Loan Operations Manager to lead our team of loan officers, processors, and underwriters. As a key member of our mortgage lending operations team, you will be responsible for providing leadership and direction to ensure the efficient and effective processing of loan applications.

Key Responsibilities:
  • Develop and implement strategies to optimize loan processing efficiency and improve turn times.
  • Ensure compliance with all relevant regulatory requirements and company policies throughout the loan origination and processing workflow.
  • Manage and monitor loan pipelines to ensure timely and accurate processing and underwriting of loan applications.
  • Collaborate with senior management to establish and achieve performance goals and objectives for the loan operations team.
  • Conduct regular performance evaluations, provide feedback, and support professional development initiatives for team members.
  • Serve as a point of escalation for complex loan scenarios, providing guidance and assistance to resolve issues as needed.
  • Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement.
  • Stay informed about industry trends, market conditions, and regulatory changes affecting mortgage lending operations.
Requirements:
  • Bachelor's degree in finance, business administration, or a related field.
  • Minimum of 5 years of experience in mortgage lending operations, with at least 2 years in a supervisory or managerial role.
  • Thorough understanding of loan origination processes, underwriting guidelines, and regulatory compliance requirements.
  • Strong leadership abilities with a track record of effectively managing and motivating teams to achieve performance targets.
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with internal and external stakeholders.
  • Proficiency in mortgage loan origination software (LOS) and Microsoft Office suite.
  • Detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.
Benefits:

Triad Financial Services, Inc. offers a comprehensive benefits package, including health insurance, 401k match, tuition reimbursement program, and much more. This position has a base salary of $83K to $89K, depending on experience and skill set, with quarterly incentives and bonus opportunities.

The bonus guidelines are as follows:

  • 30% - Team must have turn times between 4-6 hours from processing to approval.
  • 30% - QC acceptable must be 90% or higher for all team members.
  • 20% - Overall budget met for Florida Office.
  • 20% - Loan exceptions report.

Triad Financial Services, Inc. is an Equal Opportunity Employer, committed to creating an inclusive environment for all employees.



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