Insurance Billing Specialist

4 weeks ago


Des Plaines, Illinois, United States Orthodontic Experts Ltd Full time
About the Role

We are seeking a highly skilled and detail-oriented Billing Specialist to join our team at Orthodontic Experts Ltd. As a key member of our financial operations team, you will be responsible for ensuring accurate and timely billing of all customer invoices.

Your primary focus will be on collaborating with patients, customers, and other team members to resolve billing inconsistencies and errors. You will also be responsible for creating invoices, inputting payment history, and finding financial solutions for patients who may need payment assistance.

To be successful in this role, you will need to possess strong communication and problem-solving skills, as well as the ability to work independently and as part of a team. If you are a detail-oriented and customer-focused individual with a passion for billing and collections, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Collaborate with patients, customers, and team members to resolve billing inconsistencies and errors
  • Create invoices and billing materials
  • Input payment history and financial data into patient accounts
  • Find financial solutions for patients who need payment assistance
  • Inform patients of missed or upcoming payment deadlines
  • Handle incoming telephone calls and customer inquiries
  • Follow up on past due accounts
  • Work with a team and independently
  • Instill confidence with patients through clear and effective communication
Requirements
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Detail-oriented and customer-focused
  • Basic math, bookkeeping, and accounting skills
  • Organization, time management, and prioritization abilities
  • Ability to maintain patient confidentiality


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