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Client Relations Coordinator

2 months ago

Cedar Rapids, Iowa, United States ESP International Full time
Position Overview:
As a Customer Relations Specialist at ESP International, you will play a vital role in managing the daily interactions and upkeep of our customer relationships. Your responsibilities will include:
  • Communication Management: Handle day-to-day correspondence with our customer base, ensuring all inquiries are addressed promptly.
  • Customer Support: Provide swift responses to various customer requests, including order adjustments, shipping details, and urgent inquiries.
  • Call and Email Handling: Respond to incoming communications efficiently, maintaining a high standard of customer service.
  • Customer Appreciation: Express gratitude to customers for their business and engagement.
  • Timely Responses: Ensure that all customer requests are addressed on the same day they are received.
Why Work with Us:
At ESP International, we value our customers and strive to provide exceptional service. Join us in fostering strong client relationships and enhancing customer satisfaction.