New Home Sales Expert

3 weeks ago


Madison, Wisconsin, United States Tim O'Brien Homes LLC Full time
Job Overview

We are seeking a highly motivated and skilled New Home Sales Professional to join our team at Tim O'Brien Homes LLC. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Adhere to model home staff hours: Friday - Monday, 12-4 pm (weekends required), with Wednesdays and Thursdays off
  • Work hours range from hours per week
  • Attend weekly team meetings and provide insights to Sales and Marketing Management on improving sales performance and customer satisfaction
  • Follow the Tim O'Brien Homes Sales Process, maintaining a thorough understanding of all contract documentation, financing processes, options, and minimum standards as detailed in Sales Training
  • Provide outstanding customer service at all stages of the construction process – from sale to close, to post-close interactions. Maintain an Avid customer satisfaction rating in the top 10% in the US
  • Develop and maintain strong, strategic relationships with past and present customers, as well as future prospects, to effectively leverage opportunities for obtaining customer referrals
  • Demonstrate initiative in problem-solving customer journey management concerns throughout the sales and construction process, attending various customer orientations and construction updates
  • Utilize CRM tools to track interactions, manage leads, and follow up with prospective customers
Requirements
  • Must be highly motivated and capable of working autonomously
  • Open to feedback and dedicated to personal growth
  • Skilled in building and maintaining trust with clients, partners, and team members
  • Able to adapt to changing market conditions
  • Proficient in interpreting detailed construction plans and specifications, including redlining
  • Excellent communication skills, both verbal and written
  • Familiar with Microsoft Windows, Outlook, Microsoft Teams, and Zoom; training available for Bluebeam/Revit and HubSpot
  • Required to hold a valid Real Estate License in Wisconsin or obtain one within the first 60 days
About Us

Tim O'Brien Homes LLC is an award-winning, semi-custom single-family home builder in the Milwaukee and Madison, Wisconsin areas. We are leaders in energy efficiency, innovative designs, green building practices, and renewable technologies. All homes are 3rd party tested and certified surpassing the State's energy efficiency and green strict guidelines, and backed by a 5-Year Energy Guarantee. We care about our team and offer a comprehensive benefits package, including medical, dental, and vision coverage, and a matching 401k.

We are committed to our Core Values, which guide our daily work and underscore our commitment to customers, vendor partners, and each other. Join us and become part of a top-tier workplace dedicated to exceptional customer service and transforming aspirations into reality.


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