Bi-Lingual On-Site Supervisor
2 weeks ago
Adecco US, Inc. is currently seeking an experienced Bi-Lingual On-Site Supervisor to join our team in Carlisle, PA. This is a long-term, part-time opportunity with a competitive hourly rate of $22.00 to $25.00.
Job Summary:
The On-Site Supervisor will be responsible for managing a team of professionals to provide high-quality customer service to clients in a cost-effective manner. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in PC software, such as Microsoft Word, Excel, and email.
Responsibilities:
- Support the Client Program Manager, Branch Manager, and/or Area Manager to ensure reporting and administrative tasks are completed daily.
- Ensure full compliance with all Adecco policies and procedures.
- Provide accurate, timely, and complete daily performance analyses.
- Ensure high-quality standards by conducting activities and maintaining systems that secure Adecco's position as a provider of the highest quality service to customers.
- Become familiar with managers and their areas of responsibility.
- Work on-site and promote communication with clients.
- Able to set own priorities, schedule days, events, make cold calls, prepare, and give formal presentations.
- Must have working knowledge of labor and employment laws.
- Able to manage multiple tasks and meet deadlines.
- Able to handle multiple problems simultaneously.
- Must have excellent problem-solving, organizational, interpersonal, and motivational skills.
- Able to continuously improve processes and procedures.
- Ensure Adecco compliance to customer contracts.
Qualifications:
- 1-2 years of experience in a customer service-provider environment that requires self-management and detailed reporting.
- Able to communicate effectively and clearly in writing and orally, English and Spanish. French a plus.
- Able to interact and communicate with all levels of staff and management.
- Must be proficient in PC software, such as Microsoft Word, Excel, and email.
Benefits:
- Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.
- Paid leave, including Paid Sick Leave, and Holiday pay where applicable.
Equal Opportunity Employer:
Adecco US, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
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