Restaurant Operations Manager

4 hours ago


Menomonee Falls, Wisconsin, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin', a leading baked goods and coffee chain. As a key member of our management team, you will be responsible for directing the overall operation of the restaurant, ensuring exceptional guest service, and driving sales and profitability.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing a team of employees, maintaining high standards of quality and cleanliness, and ensuring efficient service delivery.
  • Team Management: Foster a positive working environment by training, communicating, and building relationships with team members, promoting teamwork and collaboration.
  • Customer Service: Provide exceptional customer service, ensuring that every guest has a positive experience and is satisfied with their visit.
  • Financial Management: Manage the financial performance of the store, including controlling costs, managing inventory, and achieving sales targets.
Requirements
  • Experience: Previous managerial experience in a fast-paced environment, preferably in the food service industry.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and excellent problem-solving skills.
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
What We Offer
  • Competitive Compensation: Competitive wages and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within the company.
  • Team-Oriented Environment: Collaborative and dynamic work environment with a team of like-minded professionals.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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