Customer Experience Specialist

1 month ago


Miami, Florida, United States Carlos Luis - State Farm Agent Full time
Job Overview

Are you a motivated individual who excels at building strong customer relationships? Do you have a passion for promoting State Farm's premier insurance and financial service products? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.

Key Responsibilities
  • Develop and maintain strong relationships with customers, providing exceptional service and support to meet their needs.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities
  • Paid time off (vacation and personal/sick days)
  • Professional development and training programs
  • Abundant opportunities for career advancement within our agency
Requirements
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish preferred.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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