Admissions Outreach Coordinator
1 week ago
Harper College, a premier community college in the United States, serves approximately 29,000 students annually in Chicago's northwest suburbs. Established in 1965, our college offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults, and developmental education programs.
Role Overview
We are seeking a highly motivated and detail-oriented Front Desk Receptionist to join our Admissions Outreach team. As a key member of our front-line staff, you will provide exceptional customer service to prospective students, families, and high school counselors while promoting our academic programs and opportunities.
Responsibilities
- Assist prospective students with check-in, drop-in queue, and admissions processes
- Provide phone support, make referrals, and deliver exceptional customer service
- Collaborate with the Operations Manager on hiring, training, and scheduling of front desk staff
- Direct day-to-day activities of student staff in the absence of leadership
- Respond to student inquiries through Salesforce CRM
- Maintain the Admissions Outreach case queue in Salesforce
- Conduct campus tours with prospective students and families
- Update front desk support materials and information folders monthly
$43,000 - $50,000 per year, depending on experience. Our salary ranges reflect our commitment to equitable pay practices and attracting top talent. We prioritize transparency and invite open discussions about compensation.
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Admissions Front Desk Associate
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Palatine, Illinois, United States Harper College Full timeAbout the JobWe are seeking a highly skilled Admissions Front Desk Associate to join our team at Harper College. This individual will serve as the primary point of contact for prospective students and their families, providing exceptional customer service and supporting the admissions process.ResponsibilitiesCheck-in prospective students, manage drop-in...
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Palatine, Illinois, United States Harper College Full timeAbout the JobWe are seeking a Front Desk Associate to join our Admissions Outreach team at Harper College. This role will be responsible for providing administrative support and assisting with daily operations.The ideal candidate will have a minimum of two years of experience working in a general office setting and excellent communication skills. This is a...
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Palatine, Illinois, United States Harper College Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our Admissions Outreach team at Harper College. This role will be responsible for providing exceptional customer service to prospective students, families, and high school counselors.The ideal candidate will have a minimum of two years of experience working in a general...
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Student Services Receptionist
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Palatine, Illinois, United States Harper College Full timeAbout Harper CollegeHarper College is a premier community college serving approximately 29,000 students annually in Chicago's northwest suburbs. We are committed to fair and equitable compensation for all employees and prioritize transparency in salary information.Job DescriptionThis role is responsible for serving as the primary point of contact for...
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Student Aide
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Palatine, United States Harper College Full timeJob DescriptionAdmissions Outreach is the first point of contact for prospects, new students, and their families. Student aides will work at the front desk of Admissions Outreach. Student aides must be able to provide exceptional service and accurate information via telephone and in-person communication.Schedule Information: will determine schedule based on...
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Student Aide
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Palatine, United States Harper College Full timeJob DescriptionAdmissions Outreach is the first point of contact for prospects, new students, and their families. Student aides will work at the front desk of Admissions Outreach. Student aides must be able to provide exceptional service and accurate information via telephone and in-person communication.Schedule Information: will determine schedule based on...
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Front Desk Receptionist
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Palatine, United States Harper College Full timeJob DescriptionGeneral Function: Serves as the primary in person or virtual contact to the public at the Admissions Outreach Front Desk. In addition, this position provides support for the department at events and assists with responding to new student inquiries through phone, text, and email. ResponsibilitiesCharacteristic Duties: Assists prospective...
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