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Sales Assistant Manager

2 months ago

Mt Pleasant, South Carolina, United States Palmetto Moon Full time
Job Title: Assistant Sales Manager

At Palmetto Moon, we are seeking a highly motivated and experienced Assistant Sales Manager to join our team. As a key member of our sales leadership team, you will be responsible for driving sales growth, executing operational functions, and delivering exceptional customer service.

Key Responsibilities:
  • Assist the Store Sales Manager in achieving sales goals and objectives
  • Perform Manager on Duty (MOD) shifts to monitor and motivate the team
  • Hold self and others accountable for actively participating in sales driving activities
  • Monitor store labor and adjust to meet plan or business needs
  • Remain informed of Key Performance Indicators (KPIs) for the store
Customer Service:
  • Provide exceptional customer service by engaging with every customer and equipping yourself with product knowledge
  • Train and coach the team to offer expected levels of customer service
  • Handle customer complaints professionally and resolve them promptly and satisfactorily
Team Leadership:
  • Assist in holding the team accountable for performance expectations
  • Motivate and inspire the team to achieve sales targets and deliver excellent customer service
  • Adjust team priorities to meet goals and company initiatives
Talent Management:
  • Take an active role in store staffing through recruiting and interviewing
  • Perform orientation and training for new team members
  • Coach and address associate performance through formalized processes
Product Knowledge and Visual Merchandising:
  • Remain updated on key sales drives and product knowledge
  • Train team members on merchandise features and selling techniques
  • Ensure merchandise is displayed in accordance with visual merchandising standards

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and driving sales growth. If you have a strong background in sales leadership and a proven track record of success, we encourage you to apply for this exciting opportunity.